KEBERLANJUTAN PENGGUNAAN EMAIL MARKETING SEBAGAI STRATEGI PEMASARAN DIGITAL UNTUK UMKM

Analisis Komparatif Tools Email Marketing Sederhana dan Terjangkau untuk UMKM

Authors

  • Hermawan Honggo Binus
  • Daniel Lukito Program Studi Bisnis Digital Universitas Bina Nusantara
  • Thomas William

DOI:

https://doi.org/10.53416/arimbi.v5i1.349

Abstract

Email marketing remains a promising digital marketing strategy for small businesses, especially Micro, Small, and Medium Enterprises (MSMEs), due to its cost-effectiveness and measurable impact. This study aims to analyze the sustainability of email marketing adoption by MSMEs by comparing several popular and beginner-friendly tools. Using a descriptive qualitative approach, this article presents a comparative analysis of features, ease of use, and pricing from selected tools such as MailerLite, Mailchimp, Brevo, Constant Contact, Moosend, and Flodesk. The findings indicate that each tool offers unique strengths, allowing MSMEs to choose based on their specific marketing goals and resource limitations. This paper also provides practical insights into automation, segmentation, and campaign optimization to support MSMEs in implementing email marketing strategies effectively. Ultimately, the study highlights how MSMEs can harness digital tools to enhance customer engagement and business growth through email marketing.

References

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Jurnal / Artikel atau chapter dalam buku:

Valenti, A., Srinivasan, S., Yildirim, G., & Pauwels, K. (2024). Direct mail to prospects and email to current customers? Modeling and field-testing multichannel marketing. Journal of the Academy of Marketing Science, 52, 815–834. https://doi.org/10.1007/s11747-023-00962-2

Suryana, P. (2022). E-mail marketing strategy in increasing customer retention in E-commerce. Jurnal Ekonomi, 11(3), 725–731. https://doi.org/10.47065/ekonomi.v11i03.2982

Handayani, A. (2023). Digitalisasi UMKM: Peningkatan kapasitas melalui program literasi digital. Jurnal Signal, 11(1), 103–117. https://doi.org/10.33603/signal.v11i1.8213

Lukito, D., Suharnomo, & Perdhana, M. S. (2023). Investigating the relationship of change leadership, knowledge acquisition, and firm performance in digital transformation context. Quality - Access to Success, 24(194), 286–295. https://doi.org/10.47750/QAS/24.194.32

Widagdo, H. H., Nugroho, A., & Zulfikar, G. (2023). Pemanfaatan Teknologi Augmented Reality (AR) Sederhana Untuk Meningkatkan Engagement Pelanggan Pada Program Pemasaran UMKM. Jurnal Penelitian Manajemen dan Inovasi Riset, 1(3), 10-20. https://doi.org/10.61132/lokawati.v1i3.995

Wisdom Apedo Deku, I., Wang, J., & Preko, A. K. (2024). Digital marketing and small and medium-sized enterprises' business performance in emerging markets. Asia Pacific Journal of Innovation and Entrepreneurship, 18(2), 251-269.

Buku:

Subakti, H., Hurit, R. U., Eni, G. D., Yufrinalis, M., Maria, S. K., Adwiah, R., Syamil, A., Mbari, M. A. F., Putra, S. H. J., Solapari, N., Musriati, T., & Putra, A. O. A. (2023). Metodologi Penelitian Kualitatif. Media Sains Indonesia.

Chaffey, D., & Ellis-Chadwick, F. (2022). Digital marketing (8th ed.). Pearson.

Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson.

Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches (4th ed.). SAGE Publications.

Subakti, H., Hurit, R., Rumba, S. Y., Rahayu, R., Marinda, L., Fitri, S., Zayda, E., Sugiarti, E., Sutardi, S., Ardi, F., Putra, A., & Sari, N. A. (2023). Metodologi penelitian kualitatif. Global Aksara Pers.

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Published

2025-06-24

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Articles